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A Staycation message to our RAD friends and Allegheny County residents

RAD Summer Staycation Update

Wow! What a response to the RAD Summer Staycation. We were prepared for many people to book their free tickets right away on May 1, but the response has been much greater than even our high expectations.

You may be left wondering, as one Facebook commenter did: "Is the entire summer of tickets gone on the first day?" Absolutely not. Only a fraction of the 100,000+ tickets that will be available this summer have been reserved. However, in order to offer spots for library-card holders all summer, the RAD Pass system limits the number of reservations that can be made on any given day.

RAD is currently working with our partners at Carnegie Library of Pittsburgh – who operate RAD Pass for patrons of the Allegheny County library system – to increase supply and ease demand.

Here’s what we’re doing:

1. Working with attractions to replenish their ticket offers on RAD Pass. Many will be adding new offers on a daily basis regardless of the “new passes available monthly” message indicated on the RAD Pass website. (See our advice below the numbered list.)

2. Finalizing the work to get more attractions online in the coming weeks, including some of our favorite places – Phipps Conservatory and Botanical Gardens, Children’s Museum of Pittsburgh, The Frick Pittsburgh, National Aviary, Pittsburgh Botanic Garden and more.

3. Changing some of RAD Pass settings to serve more people. These back-end changes include reducing the limit on concurrent reservations from three to two (no current reservations will be affected) and allowing more claims for weekday tickets.

4. Adding more events to our RADworkshere.org calendar that are free to everyone, including concerts, festivals and open-house events. Beyond free passes, RAD Summer Staycation is also about celebrating free summertime experiences throughout Allegheny County.

Here's our biggest piece of advice: Check back to RADpass.org regularly, especially in the mornings, because we promise more passes are coming. The message of “New passes available monthly” is auto-generated by RAD Pass’ third-party system and unable to be changed at this time, even though most of our assets will be replenishing offers daily.

Thank you for your patience as we try something new.  This is our first time offering the RAD Summer Staycation, and we are doing our best to address the first-timer hiccups and make sure you have the chance to enjoy a great day at one of your regional assets.

 

Sincerely,

James Santelli - Communications Manager, Allegheny Regional Asset District

 

Questions about the RAD Summer Staycation program? Check out the FAQs on our Staycation page. Questions about your RAD Pass reservation? Head to the Contact Us page of RADPass.org.